Travel-Ready Field Service Engineer - CNC & Laser

231 TUS - TRUMPF, Inc.; Birmingham (AL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Overtime

Career development

Paid time off

Parental leave

Job summary

TRUMPF is seeking a Field Service Engineer responsible for installing, troubleshooting, maintaining, and repairing TRUMPF CNC machines while building strong customer relationships. Travel 100% nationwide is required, including overnight stays and occasional international travel.

The role involves working with customers to ensure equipment operates within tolerance, coordinating with product support, and providing onsite training and detailed service reports. A valid driver's license is required.

Qualifications

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• submit organized and helpful service reports for each repair mission

Education

Associates degree or technical school in Engineering

Job description

TRUMPF is seeking a Field Service Engineer responsible for installing, troubleshooting, maintaining, and repairing TRUMPF CNC machines while building strong customer relationships. Travel 100% nationwide is required, including overnight stays and occasional international travel.

The role involves working with customers to ensure equipment operates within tolerance, coordinating with product support, and providing onsite training and detailed service reports. A valid driver's license is required.