Travel Program Coordinator

Kimley-Horn; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401k match

Health insurance

Flexible scheduling

Bonuses

Tuition reimbursement

Parental leave

Job summary

Kimley-Horn is seeking a Corporate Card Administrator in Phoenix, AZ to support the firm’s corporate travel program. The role serves as a primary contact for travel questions, helps employees navigate processes and resources, and partners with travelers, vendors, and internal teams to improve the traveler experience.

Responsibilities include traveler support, content management, vendor coordination, and data reporting.

Qualifications

• Strong customer service and interpersonal skills across the organization.
• Excellent organization and attention to detail.
• Ability to research issues, think critically, and develop practical solutions.
• Proficiency with Microsoft Excel for data sorting, filtering, and analysis.
• Strong written communication and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivation and ability to work independently within a team.
• Willingness to learn new systems, processes, and technologies.

Responsibilities

• Serve as a primary travel-related contact for employees across the firm.
• Research and resolve travel-related issues with timely, professional support.
• Partner with travelers to understand challenges and improve the travel experience.
• Assist with travel program communications, guidance, and traveler education.
• Monitor requests to identify trends and areas for process improvement.
• Develop, update, and maintain travel resources, FAQs, and training materials.
• Collaborate with travel vendors to gather information and resolve issues.
• Assist with reviewing supplier purchases and updating user access.
• Support travel program initiatives through internal and external coordination.
• Use Excel and other tools to analyze travel data and generate insights.

Skills

Customer service

Organization

Critical thinking

Documentation

Written communication

Multitasking

Independent work

Tools

Microsoft Excel

Job description

Kimley-Horn is seeking a Corporate Card Administrator in Phoenix, AZ to support the firm’s corporate travel program. The role serves as a primary contact for travel questions, helps employees navigate processes and resources, and partners with travelers, vendors, and internal teams to improve the traveler experience.

Responsibilities include traveler support, content management, vendor coordination, and data reporting.