Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Trenton (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel services provider is seeking a Shift Supervisor in Trenton, NJ. The role includes leading team shifts, ensuring exceptional customer service, and maintaining food safety standards. Candidates should have cash handling experience and a background in customer service. This position offers a flexible schedule and aims to enhance team performance while delivering a positive traveler experience at various locations. Knowledge of brand standards and the ability to manage the POS system are essential.

Qualifications

• Experience in cash handling and customer service is required.
• Prior experience as a shift supervisor or in a leadership role is preferred.
• Ability to interact positively with the public and coworkers.

Responsibilities

• Lead team members on shift to ensure excellent customer service.
• Complete daily checklists and operate the POS system.
• Ensure adherence to food safety and brand standards.

Skills

Cash handling experience

Customer service experience

Leadership experience

Friendly interpersonal skills

Job description

A leading travel services provider is seeking a Shift Supervisor in Trenton, NJ. The role includes leading team shifts, ensuring exceptional customer service, and maintaining food safety standards. Candidates should have cash handling experience and a background in customer service. This position offers a flexible schedule and aims to enhance team performance while delivering a positive traveler experience at various locations. Knowledge of brand standards and the ability to manage the POS system are essential.