Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Toms River (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel services company in Toms River, NJ is seeking a Shift Supervisor to lead team members in delivering exceptional customer service and ensuring compliance with company policies. Responsibilities include training new staff, handling cash transactions, and following food safety procedures. Preferred candidates have experience in leadership roles and must possess strong customer service and cash handling skills. This position requires a flexible schedule and the ability to stand for extended periods.

Qualifications

• Experience in cash handling and customer service is required.
• Preferably has shift supervisor or leadership experience.
• Must be friendly, enthusiastic, and outgoing.

Responsibilities

• Lead activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing checklists.
• Operate POS system and process payments accurately.
• Follow food handling and safety procedures.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Job description

A travel services company in Toms River, NJ is seeking a Shift Supervisor to lead team members in delivering exceptional customer service and ensuring compliance with company policies. Responsibilities include training new staff, handling cash transactions, and following food safety procedures. Preferred candidates have experience in leadership roles and must possess strong customer service and cash handling skills. This position requires a flexible schedule and the ability to stand for extended periods.