Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Ocean Gate (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel services company in Ocean Gate, NJ, is seeking a Shift Supervisor. In this role, you will lead team members, ensure exceptional customer service, and adhere to food safety protocols. Responsibilities include operating the POS system and training new hires. Ideal candidates will have cash handling experience and a friendly approach. This position requires flexibility with scheduling, including availability for nights and weekends.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience preferred.
• Demonstrates a friendly and outgoing demeanor.

Responsibilities

• Lead team members during shifts.
• Ensure excellent customer service and resolve complaints.
• Complete daily procedures according to company policies.
• Operate POS system accurately.
• Follow food handling procedures and standards.

Skills

Cash handling experience

Customer service experience

Ability to interact positively with the public

Leadership experience

Job description

A prominent travel services company in Ocean Gate, NJ, is seeking a Shift Supervisor. In this role, you will lead team members, ensure exceptional customer service, and adhere to food safety protocols. Responsibilities include operating the POS system and training new hires. Ideal candidates will have cash handling experience and a friendly approach. This position requires flexibility with scheduling, including availability for nights and weekends.