Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Ocean Gate (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel services company is seeking a Shift Supervisor in Ocean Gate, NJ. You will lead shifts, providing exceptional customer service and ensuring team compliance with food safety standards. Responsibilities include training new staff, managing cash handling, and maintaining a clean work environment. Ideal candidates will have cash handling experience and strong communication skills. The role offers flexible scheduling and opportunities for growth in a supportive workplace.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact enthusiastically with customers and coworkers.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete daily procedures/checklists.
• Operate POS system and process payments.
• Ensure proper food handling procedures are followed.

Skills

Cash handling

Customer service

Leadership

Communication

Job description

A leading travel services company is seeking a Shift Supervisor in Ocean Gate, NJ. You will lead shifts, providing exceptional customer service and ensuring team compliance with food safety standards. Responsibilities include training new staff, managing cash handling, and maintaining a clean work environment. Ideal candidates will have cash handling experience and strong communication skills. The role offers flexible scheduling and opportunities for growth in a supportive workplace.