Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Mount Laurel Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A major travel plaza operator in New Jersey is hiring a Shift Supervisor to lead team activities, ensure exceptional customer service, and oversee food safety compliance. Ideal candidates should have cash handling and customer service experience, with a preference for those with leadership roles. This position offers flexible schedules, a supportive work environment, and employee benefits including paid time off and 401(k) match. Join us to refresh travelers on their journey!

Qualifications

• Experience in cash handling and customer service.
• Preferred shift supervisor or leadership experience.
• Ability to interact positively with customers.

Responsibilities

• Lead team activities during shifts.
• Provide exceptional customer service interactions.
• Complete daily operational procedures and checklists.
• Operate POS system and manage cash handling.
• Ensure adherence to food handling procedures.
• Assist in training new team members.
• Resolve customer complaints effectively.

Skills

Customer service

Cash handling

Leadership

Communication

Job description

A major travel plaza operator in New Jersey is hiring a Shift Supervisor to lead team activities, ensure exceptional customer service, and oversee food safety compliance. Ideal candidates should have cash handling and customer service experience, with a preference for those with leadership roles. This position offers flexible schedules, a supportive work environment, and employee benefits including paid time off and 401(k) match. Join us to refresh travelers on their journey!