Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Stafford Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A well-known travel plaza chain in New Jersey is seeking a Shift Supervisor to lead team members in providing exceptional customer service. This role involves training new hires, ensuring food safety compliance, and handling cash transactions. Ideal candidates should have experience in customer service and cash handling, with preferred leadership skills. Flexible scheduling is required, including days, nights, weekends, and holidays.

Qualifications

• Demonstrates ability to interact in a friendly, enthusiastic manner.
• Shift supervisor or leadership experience preferred.
• Experience in cash handling and customer service required.

Responsibilities

• Lead activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete daily, opening, and closing procedures per company policies.
• Operate POS system and accurately process payments.
• Ensure food safety procedures are followed.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Public interaction

Job description

A well-known travel plaza chain in New Jersey is seeking a Shift Supervisor to lead team members in providing exceptional customer service. This role involves training new hires, ensuring food safety compliance, and handling cash transactions. Ideal candidates should have experience in customer service and cash handling, with preferred leadership skills. Flexible scheduling is required, including days, nights, weekends, and holidays.