Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Cherry Hill Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel plaza operator is seeking a Shift Supervisor in Cherry Hill Township, New Jersey. In this role, you will lead shifts, ensuring exceptional customer service while managing team responsibilities and compliance with food safety standards. The ideal candidate should have strong cash handling and customer service experience, preferably with shift supervision. Flexible scheduling, including availability for nights and weekends, is essential. Competitive perks and opportunities for development are included in the package.

Qualifications

• Experience in cash handling and customer service is required.
• Preferred experience as a shift supervisor or in a leadership role.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead team members during shifts to ensure excellent customer service.
• Engage with customers to resolve complaints.
• Perform daily operational duties including opening and closing procedures.
• Train newly hired team members and monitor compliance with policies.

Skills

Cash handling experience

Customer service experience

Leadership experience

Friendly and outgoing communication

Job description

A prominent travel plaza operator is seeking a Shift Supervisor in Cherry Hill Township, New Jersey. In this role, you will lead shifts, ensuring exceptional customer service while managing team responsibilities and compliance with food safety standards. The ideal candidate should have strong cash handling and customer service experience, preferably with shift supervision. Flexible scheduling, including availability for nights and weekends, is essential. Competitive perks and opportunities for development are included in the package.