Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Cherry Hill Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel service provider is seeking a Shift Supervisor in Cherry Hill Township to lead team shifts, ensure exceptional customer service, train new members, and adhere to food safety standards. The ideal candidate will have cash handling experience and the ability to lead a team effectively. This role requires a flexible schedule including days, nights, weekends, and holidays, and offers a dynamic work environment in a thriving travel plaza.

Qualifications

• Experience in cash handling and customer service is essential.
• Leadership experience or shift supervisor experience is preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead team activities during shifts.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily, and closing procedures.
• Operate point-of-sale system and handle customer payments.
• Ensure compliance with food handling protocols.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Positive interaction skills

Job description

A leading travel service provider is seeking a Shift Supervisor in Cherry Hill Township to lead team shifts, ensure exceptional customer service, train new members, and adhere to food safety standards. The ideal candidate will have cash handling experience and the ability to lead a team effectively. This role requires a flexible schedule including days, nights, weekends, and holidays, and offers a dynamic work environment in a thriving travel plaza.