Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Mount Laurel Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401 (k) with company match

Earned wage access

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

A leading travel plaza operator in Mount Laurel Township, New Jersey is seeking a Shift Supervisor. In this role, you will lead team members to deliver exceptional customer service, manage cash handling, and ensure compliance with food safety standards. Ideal candidates will have cash handling and customer service experience, along with a friendly demeanor. This position requires a flexible schedule including days, nights, weekends, and holidays.

Qualifications

• Experience leading shifts and supervising a team.
• Ability to provide exceptional customer service and resolve complaints.
• Familiarity with food safety and cash handling policies.

Responsibilities

• Lead team members on shift and ensure service standards.
• Manage cash handling and point-of-sale transactions.
• Train and monitor new team members for compliance.

Skills

Cash handling experience

Customer service experience

Leadership experience

Friendly and outgoing manner

Job description

A leading travel plaza operator in Mount Laurel Township, New Jersey is seeking a Shift Supervisor. In this role, you will lead team members to deliver exceptional customer service, manage cash handling, and ensure compliance with food safety standards. Ideal candidates will have cash handling and customer service experience, along with a friendly demeanor. This position requires a flexible schedule including days, nights, weekends, and holidays.