Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Stafford Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel plaza operator is seeking a Shift Supervisor in New Jersey. This role involves leading shifts, ensuring exceptional customer service, and training new team members. Candidates should have cash handling and customer service experience, with a preference for leadership roles. A flexible schedule is required, including days, nights, weekends, and holidays. The position offers a chance to work in a dynamic environment while maintaining food safety and brand standards.

Qualifications

• Experience in cash handling and customer service required.
• Leadership experience as a shift supervisor preferred.
• Ability to interact positively with public and coworkers.

Responsibilities

• Lead team members on shift to ensure exceptional service.
• Engage customers and resolve complaints effectively.
• Complete daily procedures and operate POS system.
• Follow food safety and brand standards, and train new hires.

Skills

Customer service

Cash handling

Team leadership

Food safety knowledge

Job description

A travel plaza operator is seeking a Shift Supervisor in New Jersey. This role involves leading shifts, ensuring exceptional customer service, and training new team members. Candidates should have cash handling and customer service experience, with a preference for leadership roles. A flexible schedule is required, including days, nights, weekends, and holidays. The position offers a chance to work in a dynamic environment while maintaining food safety and brand standards.