Travel Plaza Assistant GM: Lead Ops & Guest Experience

Applegreen (US) Welcome Centers; North Brunswick Township (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen US Welcome Centers is seeking an Assistant General Manager to help oversee daily operations across its travel plazas. The role focuses on leading a team, delivering excellent customer service, managing staff performance, and upholding brand standards in a fast-paced retail and food-service environment.

The position offers flexible scheduling, opportunities for growth, and a benefits package that includes health insurance, PTO, and 401(k) matching.

Qualifications

• 2+ years experience in quick service restaurant or similar management operations.
• Basic food safety understanding and practice.
• Ability to lift/push objects weighing over 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Oversee day-to-day supervision of non-management staff and develop shift supervisors.
• Step in for the General Manager when needed.
• Motivate staff and maintain morale during busy or challenging times.
• Ensure brand standards and company policies are followed.
• Maintain cash management accuracy and daily reporting.
• Address customer needs and resolve issues to foster long-term relationships.
• Ensure inventory accuracy through spot counts and checks.

Skills

Leadership

Customer service

Communication

Team motivation

Flexibility

Job description

Applegreen US Welcome Centers is seeking an Assistant General Manager to help oversee daily operations across its travel plazas. The role focuses on leading a team, delivering excellent customer service, managing staff performance, and upholding brand standards in a fast-paced retail and food-service environment.

The position offers flexible scheduling, opportunities for growth, and a benefits package that includes health insurance, PTO, and 401(k) matching.