Assistant GM & Shift Supervisor — Fast-Paced Plaza Leadership

Applegreen (US) Welcome Centers; Hillsdale (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers is seeking an Assistant General Manager to support daily operations in a fast-paced travel plaza environment. You will help lead a diverse team, coach staff, and ensure excellent guest experiences across food and retail offerings.

The role emphasizes strong leadership, customer service, and adherence to brand standards while maintaining safe, efficient store operations and meeting business goals.

Qualifications

• Proven leadership and staff development abilities.
• Excellent customer service and problem-solving skills.
• Strong verbal and written communication.
• Ability to motivate teams and maintain positive morale.

Responsibilities

• Assist General Manager in daily operations and decision-making.
• Supervise non-management staff and assign tasks to ensure smooth store operations.
• Step in for General Manager during absences and lead by example.
• Drive customer satisfaction by addressing issues and maintaining brand standards.
• Oversee cash handling, inventory checks, and shift reports.

Skills

Leadership

Customer Service

Communication

Team Motivation

Flexibility

Food Safety

Physical Ability

Education

High School Diploma or equivalent

Job description

Applegreen (US) Welcome Centers is seeking an Assistant General Manager to support daily operations in a fast-paced travel plaza environment. You will help lead a diverse team, coach staff, and ensure excellent guest experiences across food and retail offerings.

The role emphasizes strong leadership, customer service, and adherence to brand standards while maintaining safe, efficient store operations and meeting business goals.