Travel Perks: Entry-Level Customer Service Agent

Envoy Air; City of Syracuse (NY); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free travel for family

Health, dental, vision benefits

401(k) with company match

On-the-job training

Flexible shifts

Travel discounts

Job summary

Envoy Air is hiring an entry-level Customer Service Agent at Syracuse Hancock International Airport. You’ll greet passengers, check in and issue boarding passes using our reservation software, and help with luggage and itineraries. No experience required, with on-the-job training and shift flexibility.

Compensation includes a generous benefits package, paid training, and opportunities for growth as you support travelers across the American Airlines network.

Qualifications

• Must be able to lift and carry bags up to 75 pounds.
• Must be 18 years or older.
• High school diploma or GED or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in US without sponsorship.

Responsibilities

• Greet and assist passengers to create a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist with loading luggage onto the belt and helping travelers depart to their destinations.
• Work shifts that may include irregular hours, weekends and holidays.

Skills

Customer service

Education

High school diploma or GED

Tools

Reservation software

Job description

Envoy Air is hiring an entry-level Customer Service Agent at Syracuse Hancock International Airport. You’ll greet passengers, check in and issue boarding passes using our reservation software, and help with luggage and itineraries. No experience required, with on-the-job training and shift flexibility.

Compensation includes a generous benefits package, paid training, and opportunities for growth as you support travelers across the American Airlines network.