Entry-Level Airport Customer Service Agent - Free Travel

Envoy Air; Buffalo (NY); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Travel on flights for you and family

Health, dental, vision benefits

401(k) plan with company match

Paid on-the-job training

Flexible shifts and overtime potential

Travel discounts

Job summary

Envoy Air in Buffalo is hiring an entry-level Customer Service Agent. You will greet passengers, check in and issue boarding passes using our reservation/ticketing software, and help passengers with courteous, efficient service.

We offer paid on-the-job training, flexible shifts (weekends/holidays), travel perks for you and your family, and a strong path for growth within Envoy Air, a subsidiary of American Airlines Group.

Qualifications

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in U.S. without sponsorship.

Responsibilities

• Welcome passengers with a friendly greeting and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist customers with carry-on luggage handling and directions through the airport.
• Shifts may vary and include irregular/extended hours, weekends and holidays.

Skills

Customer service

Computer skills

Lifting capability

Education

High school diploma or GED

Tools

Reservation software

Job description

Envoy Air in Buffalo is hiring an entry-level Customer Service Agent. You will greet passengers, check in and issue boarding passes using our reservation/ticketing software, and help passengers with courteous, efficient service.

We offer paid on-the-job training, flexible shifts (weekends/holidays), travel perks for you and your family, and a strong path for growth within Envoy Air, a subsidiary of American Airlines Group.