Travel Operations & Training Specialist

AAA; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(k) matching

Tuition assistance

Floating holidays and PTO for programs

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks a Travel Coordinator to support travel operations across training, Help Desk, reservations, group travel, and HQ staff. You will analyze workflows with leadership and implement travel systems and programs to improve efficiency and service delivery.

As a subject matter expert, you’ll coordinate projects, train agents, partner with departments, and stay current on travel technology trends to ensure best-in-class service for members.

Qualifications

• GED required.
• 1-3 years Travel Agent experience or related.
• Knowledge of retail travel agency operations and regulations.
• Comprehensive knowledge of travel automation systems; Sabre preferred.
• Salesforce experience preferred.
• Strong communication and coordination abilities.
• Light typing skills.

Responsibilities

• Maintain and secure master programs and coordinate implementation at all locations.
• Coordinate special projects impacting multiple travel departments.
• Collaborate with internal partners for alignment and execution.
• Assist in developing/training Travel Agents on procedures and systems.
• Interact with Travel Department Business Partners.
• Keep up-to-date with changes in travel and travel tech.

Skills

Travel knowledge

Vendor management

Communication

Teamwork

Typing

Education

High School GED

Tools

Sabre

Salesforce

Job description

Auto Club Enterprises seeks a Travel Coordinator to support travel operations across training, Help Desk, reservations, group travel, and HQ staff. You will analyze workflows with leadership and implement travel systems and programs to improve efficiency and service delivery.

As a subject matter expert, you’ll coordinate projects, train agents, partner with departments, and stay current on travel technology trends to ensure best-in-class service for members.