Travel Laser Field Technician: CNC & Electrical Repair

MC Machinery Systems Inc.; Concord (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

MC Machinery Systems Inc. is seeking a Laser Field Service Technician to support Mitsubishi laser cutting systems across the United States. This hands-on, customer-facing role requires mechanical and electrical repair skills and regular travel to customer sites.

Travel is primarily regional with potential nationwide assignments. The company provides comprehensive training and a path for long-term career growth in the machinery and manufacturing technology industry.

Qualifications

• Working knowledge of machining, manufacturing processes, or industrial equipment.
• Proficiency using common diagnostic and measurement tools such as voltmeters, multimeters, calipers, micrometers, and dial indicators.
• Ability to use Windows‑based computer and service software.
• Strong verbal and written communication skills.
• Comfortable working at heights when required.
• Valid driver’s license and ability to maintain a clean driving record.
• Ability to travel extensively Monday–Friday.

Responsibilities

• Travel to customer sites to diagnose, troubleshoot, and repair complex technical issues on Mitsubishi laser machinery.
• Perform mechanical and electrical inspections, including dismantling, rebuilding, and system adjustments.
• Provide remote troubleshooting support via phone when appropriate.
• Communicate professionally with customers to explain issues, timelines, and repair outcomes.
• Interpret schematics, wiring diagrams, and block diagrams to support accurate analysis and repair.
• Document service activities, findings, and resolutions with clarity and detail.
• Accurately complete and submit expense reports in a timely manner.
• Maintain company tools, equipment, and service vehicles in proper working conditions.
• Perform additional duties assigned to support customer satisfaction and department operations.

Skills

Machining knowledge

Electrical troubleshooting

Diagnostic tools

Windows-based computer use

Strong communication

Education

Associate degree or technical certification

Tools

Voltmeters

Multimeters

Calipers

Micrometers

Job description

MC Machinery Systems Inc. is seeking a Laser Field Service Technician to support Mitsubishi laser cutting systems across the United States. This hands-on, customer-facing role requires mechanical and electrical repair skills and regular travel to customer sites.

Travel is primarily regional with potential nationwide assignments. The company provides comprehensive training and a path for long-term career growth in the machinery and manufacturing technology industry.