Travel IT Field Technician – Onsite Support Specialist

Creative Tech; Alton (IL); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Gas cards and iPass

Per diem

Overnight bonuses

Descrizione del lavoro

Creative Tech is seeking an IT Field Technician based in Skokie, IL, to service local clients around Chicagoland and travel nationwide for multi-day onboarding projects.

The ideal candidate has strong Windows OS knowledge, hardware troubleshooting skills, and excellent customer service. Expect travel 1–4 times per month, lifting up to 30 lbs, and driving to client sites in a team-centered environment.

Competenze

• Extensive knowledge of current and recent versions of Windows OS.
• Solid understanding of network switches, routers, and IP protocols.
• Experience troubleshooting and maintaining computer hardware.
• Willingness to travel overnight and out-of-state for multiple days monthly.

Mansioni

• Travel to client sites up to 1–4 times per month for multi-day onboarding.
• Set up, install, and maintain equipment for clients (computers, laptops, kiosks, thin clients, chrome devices).
• Respond to service requests promptly and accurately.
• Manage priorities and coordinate with internal teams to resolve issues.

Conoscenze

Attention to detail

Communication skills

Customer service

Organizational skills

Independent work

Team collaboration

Troubleshooting

Problem solving

Travel readiness

Driver’s license

Strumenti

Windows OS

Networking fundamentals

Hardware troubleshooting

Shipping equipment handling

Descrizione del lavoro

Creative Tech is seeking an IT Field Technician based in Skokie, IL, to service local clients around Chicagoland and travel nationwide for multi-day onboarding projects.

The ideal candidate has strong Windows OS knowledge, hardware troubleshooting skills, and excellent customer service. Expect travel 1–4 times per month, lifting up to 30 lbs, and driving to client sites in a team-centered environment.