Travel-Heavy Field Trainer: Ops & Maintenance

Whistle Express Car Wash; Charlotte (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

Whistle Express Car Wash is seeking a Field Trainer – Operations & Maintenance to elevate field capability through coaching, development, and curriculum support. The role travels extensively (60–80%), providing on-site coaching and hands-on training to maintain safety, wash quality, and SOP adherence across markets.

You will partner with Instructional Design and field leadership to refine curriculum, validate content against real-world conditions, and support new site openings while addressing

Qualifications

• 3–5+ years of experience in car wash operations, maintenance, training, or field support roles.
• Hands-on knowledge of tunnel operations, equipment, safety, and wash quality standards.
• Experience coaching, mentoring, or supporting trainer and/or leader development.
• Ability to influence without direct authority.
• Willingness and ability to travel up to 75% as required.

Responsibilities

• Develop Market Trainers through coaching, mentoring, and skill reinforcement.
• Conduct coaching observations and joint training sessions to improve instructional delivery and technical accuracy.
• Provide structured feedback and development recommendations to Market Trainers and field leadership.
• Reinforce curriculum intent, training standards, and consistency across markets.
• Serve as a technical and operational resource without direct supervisory responsibility.
• Partner with Instructional Design and field leadership to refine and improve training curriculum.
• Validate training content against real-world field execution and equipment conditions.
• Provide hands-on training for operations and maintenance teams as needed.
• Support onboarding and retraining to address performance gaps or periods of transition.
• Provide targeted support during new site openings in partnership with Market Trainers.
• Reinforce safety practices, wash quality standards, and preventive maintenance behaviors.
• Support rollout of new equipment, technology, chemicals, and process updates.
• Participate in pilot programs and translate field feedback into curriculum improvements.

Skills

Coaching

Mentoring

Field support

Travel readiness

Tunnel operations

Safety

Wash quality

Influence without authority

Job description

Whistle Express Car Wash is seeking a Field Trainer – Operations & Maintenance to elevate field capability through coaching, development, and curriculum support. The role travels extensively (60–80%), providing on-site coaching and hands-on training to maintain safety, wash quality, and SOP adherence across markets.

You will partner with Instructional Design and field leadership to refine curriculum, validate content against real-world conditions, and support new site openings while addressing