Travel Field Service Technician – Stoneworking Equipment

Park Industries, Inc.; Saint Cloud (MN); Remote; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k plan

HSA and FSA accounts

Tuition reimbursement

Job summary

Park Industries, Inc. is seeking an Installation/Field Service Technician 1 to install and service state-of-the-art stoneworking equipment across the United States. This customer-facing role requires travel and relocation within 60 miles of a major airport, with the ability to rent a vehicle and travel by air.

You will install machines to precise specs, train customers, and ensure reliable operation while representing Park's ParkWAY values and delivering exceptional customer experiences.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of experience in a manufacturing environment is required.
• Experience with CNC or stone equipment maintenance is preferred.

Responsibilities

• Machine Installation: Install Park Industries equipment to precise specifications at customer sites and secure customer sign-off upon completion.
• Service Support: Perform service work on equipment not meeting specifications, ensuring reliable operation before leaving the customer site.
• Customer Training: Demonstrate machine features, train customer personnel on safe and efficient operation, and provide coaching as needed.
• Customer Interaction: Represent Park with professionalism, building customer confidence through friendly, supportive, and expert communication.
• Documentation: Accurately complete time entry, expense reports, job reports, and daily documentation to maintain service records.
• Team Collaboration: Support other departments, contribute to special projects, and perform machine testing when assigned.

Skills

Customer service mindset

Problem solving

Travel readiness

Education

High School Diploma or equivalent

Robotics/Mechanics/CNC diploma (preferred)

Tools

ERP systems (JDE)

MS Office Suite

CAD/Inventor

Measuring tools

Hand/power tools

Teams/SharePoint

Job description

Park Industries, Inc. is seeking an Installation/Field Service Technician 1 to install and service state-of-the-art stoneworking equipment across the United States. This customer-facing role requires travel and relocation within 60 miles of a major airport, with the ability to rent a vehicle and travel by air.

You will install machines to precise specs, train customers, and ensure reliable operation while representing Park's ParkWAY values and delivering exceptional customer experiences.