Field Service Technician I - Global Travel & Skills Growth

Stolle Machinery Company; North Canton (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Daily Overtime

Daily Per Diem

Travel Rewards

Paid Travel Expenses

Job summary

Stolle Machinery is seeking a Field Service Technician I to provide on-site and remote service for our equipment. The role involves installation, start-up, troubleshooting, and maintenance at domestic and international customer locations.

Ideal candidates have 3–5 years of experience, strong mechanical aptitude, and excellent communication skills. Travel up to 70% and willingness to obtain a passport are required. The position includes paid travel expenses and per diem.

Qualifications

• Associate’s degree or equivalent in Industrial Mechanics, Machining, Manufacturing Technology or related field.
• Skilled trades certificate required.
• 3–5 years’ experience with intermediate knowledge of Stolle product lines.
• Strong customer service orientation and communication skills.
• Ability to read and interpret blueprints and equipment manuals.
• Proficient with MS Office and manufacturing software.

Responsibilities

• Provide remote and on-site field service support for Stolle product lines.
• Install/start up, troubleshoot, repair, and maintain equipment at customer sites.
• Train customers on machinery operation and safety procedures.
• Document issues and actions; submit service reports and time records.
• Collaborate with base location and other technicians; travel as needed.

Skills

Customer service

Mechanical aptitude

Mathematics

Verbal & written communication

Blueprint reading

Troubleshooting

Team collaboration

Education

Associate’s degree

Skilled trades certificate

GED

Vocational School training

Tools

MS Office (Word, Excel, Outlook)

Job description

Stolle Machinery is seeking a Field Service Technician I to provide on-site and remote service for our equipment. The role involves installation, start-up, troubleshooting, and maintenance at domestic and international customer locations.

Ideal candidates have 3–5 years of experience, strong mechanical aptitude, and excellent communication skills. Travel up to 70% and willingness to obtain a passport are required. The position includes paid travel expenses and per diem.