Travel Field Service Technician – Mechanical & Electrical

Gea Group; Janesville (WI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

12 paid holidays

136 hours PTO

7% 401(k) match

Tuition reimbursement

Wellness Incentive Program

Employee Assistance Program

Health Savings Account

Flexible Spending Accounts

Job summary

GEA Group is seeking a field service technician in the United States to perform preventive maintenance, installation, commissioning, and service on GEA and third-party equipment at customer sites. You will troubleshoot mechanical issues, train customers, and maintain documentation, working up to 75% travel and 12-hour shifts when required.

Strong background in Mechanical, Electrical (AC/DC), or Millwright trades is preferred.

Qualifications

• 5+ years working with mechanical equipment.
• Travel up to 75%.
• Ability to work up to 12 hours at times.
• Availability for occasional weekend work.
• Understanding of hand tools and mechanical techniques.
• Computer literate.
• Some technical writing skills.
• Ability to read schematics.
• Diagrams and technical manuals.
• Must be able to function well in an unsupervised position.
• Must have a valid driver license.
• Ability to discuss technically complex issues with non-technical persons.
• Good organizational skills, particularly on site.

Responsibilities

• Travel to customer sites to perform preventive maintenance and emergency service.
• Performs new machine installation, commissioning and customer training.
• Ability to troubleshoot mechanical issues and communicate effectively with customers.
• Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up.
• Acts in a professional, courteous and business-like manner to enhance the company in the market place.
• Install, commission, troubleshoot, service, and repair GEA and third-party equipment.
• Perform preventive maintenance, upgrades, and audits onsite.
• Ensure work is done per GEA SOPs, safety standards, and deadlines.
• Support service sales with leads and customer relationship management.
• Provide technical direction and customer training when needed.
• Maintain accurate documentation and service reports.

Skills

Mechanical equipment

Travel up to 75%

Read gauges

Read schematics

Hand tools

Technical writing

On-site service

Communication with customers

Unsupervised work

Tools

Control systems

Job description

GEA Group is seeking a field service technician in the United States to perform preventive maintenance, installation, commissioning, and service on GEA and third-party equipment at customer sites. You will troubleshoot mechanical issues, train customers, and maintain documentation, working up to 75% travel and 12-hour shifts when required.

Strong background in Mechanical, Electrical (AC/DC), or Millwright trades is preferred.