Travel Experience Specialist

Truedirectionhi; Richmond (VA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training and ongoing support

Access to travel industry tools and 资源

Professional development opportunities

Job summary

Truedirectionhi is seeking a Travel Experience Specialist to assist clients with planning and coordinating enjoyable, well organized travel experiences. This role blends customer service, travel research, and meticulous planning.

You will create personalized itineraries, coordinate reservations, and communicate updates to clients and partners. The ideal candidate enjoys destinations, learning about travel options, and can work independently in a fully remote environment with flexible scheduling

Qualifications

• Strong communication and customer service skills.
• Highly organized with excellent attention to detail.
• Able to research and compare travel options.
• Capable of managing multiple tasks and priorities.
• Professional, dependable, and responsive.
• Remote work readiness; training provided.

Responsibilities

• Understand clients' travel preferences and expectations.
• Research destinations, accommodations, activities, transport, experiences.
• Create personalized travel plans and itinerary details.
• Coordinate reservations and travel arrangements.
• Provide clients with updates and important trip information.
• Handle itinerary changes and special travel requests.
• Maintain accurate client and reservation information.
• Communicate with travel partners and service providers.
• Ensure each client receives a professional, organized experience.
• Stay informed about destinations, services, and industry trends.

Skills

Communication

Customer service

Attention to detail

Organization

Research

Multitasking

Independence

Job description

We are seeking a Travel Experience Specialist to assist clients with planning and coordinating enjoyable, well organized travel experiences. This role combines customer service, travel research, organization, and attention to detail.

The ideal candidate enjoys helping people, learning about destinations, and finding travel options that fit different preferences and needs.

Responsibilities

• Communicate with clients to understand their travel preferences and expectations
• Research destinations, accommodations, activities, transportation, and experiences
• Assist with creating personalized travel plans and itinerary details
• Coordinate reservations and travel arrangements
• Provide clients with updates and important trip information
• Assist with itinerary changes, special requests, and travel adjustments
• Maintain accurate client and reservation information
• Communicate with travel partners and service providers as needed
• Help ensure each client receives a professional and organized experience
• Stay informed about destinations, travel services, and industry trends

Requirements

• Strong communication and customer service skills
• Organized with excellent attention to detail
• Comfortable researching and comparing travel options
• Able to manage multiple tasks and priorities
• Professional, dependable, and responsive
• Comfortable working independently in a remote environment
• Able to learn new online tools and systems
• Previous travel or customer service experience is helpful but not required
• Training provided

Benefits

• Fully remote work environment
• Flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Professional development opportunities

Eligibility

• Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.