Travel & Expense Reimbursement Specialist

Michigan Public Health Institute (MPHI); Okemos (MI); Hybrid; USD 32,000 - 38,000; Full time

Job summary

MPHI is seeking a Travel & Expense Reimbursement Specialist to manage employee travel and reimbursements, ensuring compliance with travel policies and high-quality customer service.

The role supports travel planning, request reviews, and system management, with training during a six-month probation period. Possibility of transition to permanent status based on funding and performance while facilitating in-state remote work and occasional Okemos office meetings.

Qualifications

• High school diploma or equivalent and 3-5 years of related travel, accounts payable, or administrative experience.
• Associate degree in Accounting or Finance preferred.
• Strong attention to detail and ability to follow complex instructions.

Responsibilities

• Serve as the primary point of contact for employee travel and expense reimbursements, providing high quality customer service.
• Review travel requests and expense reimbursement forms for compliance with applicable policies, allowable costs, appropriate authorization, and supporting documentation.
• Support employees using the corporate travel website, including user profile management and assistance with booking travel reservations.
• Track out-of-state travel requests and assign trip numbers.
• Maintain expert knowledge of MPHI's corporate travel website and internal travel & expense reimbursement system.
• Maintain expert knowledge of the MPHI Travel Policy, State of Michigan Travel Policy and related internal policies.
• Provide outreach, education, and training to MPHI staff on travel-related processes and requirements.
• Obtain appropriate financial coding for flights and ensure flight itineraries align with approved trip requests and policy requirements.
• Communicate with internal and external customers to resolve travel and reimbursement inquiries.
• Represent the best interests of MPHI at all times.
• Perform additional duties as assigned.

Skills

Attention to detail

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Associate degree in Accounting or Finance

Tools

Microsoft Office

Job description

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Job Title

Travel & Expense Reimbursement Specialist

Pay Range

$23.53 - $27.64

Posted Thru

9/20/2026

Location

Remote/Virtual - Must Live and Work in Michigan

In-Person Meetings Required - Okemos, MI Office

Employment Terms

This position is offered on a temporary basis for an initial six-month probationary period. During this time, the employee will participate in training and demonstrate proficiency in all essential job functions.

Upon successful completion of the probationary period and satisfactory performance, the positionmay transition to permanent status, contingent upon:

• Continued funding availability within the organization.
• Ongoing satisfactory job performance.

Purpose

This position performs routine and moderately complex functions to support day-to-day employee travel and reimbursements, including travel planning, review of travel requests and reimbursements, staff education and outreach, and application of Institute travel-related policies.

Duties and Responsibilities

• Serve as the primary point of contact for employee travel and expense reimbursements, providing high quality customer service.
• Review travel requests and expense reimbursement forms for compliance with applicable policies, allowable costs, appropriate authorization, and supporting documentation.
• Support employees using the corporate travel website, including user profile managementand assistance with booking travel reservations.
• Track out-of-state travel requests and assign trip numbers.
• Maintain expert knowledge of MPHI's corporate travel website and internal travel & expense reimbursement system.
• Maintain expert knowledge of the MPHI Travel Policy, State of Michigan Travel Policy (including MDHHS Travel Regulations Guidance document), and all related internal policies.
• Provide outreach, education, and training to MPHI staff on travel-relatedprocesses and requirements.
• Obtain appropriate financial coding for flights and ensure flight itineraries align with approved trip requests, travel policy requirements, and available flight credits.
• Communicate with internal and external customers to resolve travel and reimbursement inquiries.
• Represent the best interests of MPHI at all times.
• Perform additional duties as assigned.

Qualifications/Requirements

• High school diploma or equivalent and 3-5 years of related travel, accounts payable, or administrative experience.
• Associate degree in Accounting or Finance preferred.

Important Skills and Characteristics

• Ability to follow complex oral and written directions while adhering to company policies.
• Strong attention to detail and understanding of the audit implications ofwork performed.
• Proficiency in standard office software applications and office equipment.
• Ability to work collaboratively as part of a team whilemaintaining confidentiality and exercising sound judgment.
• Solution-oriented and critical thinking approach, with the ability to prioritize tasks in a dynamic work setting.
• Clear communication skills across multiple channels to resolve inquiries and clarify procedures.
• Strong customer service mindset.
• Strong organization skills.

Physical Demands

• Regular communication and collaboration with staff and internal teams.
• Frequent use of a computer and typical office equipment.
• Ability to review and work with detailed information on screens and documents.
• Primarily seated work with some movement around the office as needed.
• Occasional lifting or moving of office items weighing up to 25 pounds.

MPHI works with you to promote health for everyone. Together, we will build a world where tomorrow is healthier than today!

MPHI is an EEO employer that participates with e-verify.