Travel Customer Service Specialist — Flexible Hours

Hjbtravels; Montpelier (VT); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Supportive team environment

Job summary

A dynamic travel company based in Montpelier, Vermont, is seeking a motivated Customer Service Representative. This role involves responding to customer inquiries, assisting with travel planning, and ensuring a positive client experience. Ideal candidates will have strong communication skills, an interest in the travel industry, and a detail-oriented mindset. The company offers flexible work options and growth opportunities within a supportive team environment.

Qualifications

• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning and reservations.
• Provide accurate information regarding destinations and policies.

Skills

Strong communication skills

Interpersonal skills

Customer service experience

Detail-oriented

Solution-focused attitude

Job description

A dynamic travel company based in Montpelier, Vermont, is seeking a motivated Customer Service Representative. This role involves responding to customer inquiries, assisting with travel planning, and ensuring a positive client experience. Ideal candidates will have strong communication skills, an interest in the travel industry, and a detail-oriented mindset. The company offers flexible work options and growth opportunities within a supportive team environment.