Travel Customer Service Specialist — Flexible Schedule & Growth

Hjbtravels; Laredo (TX); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive work environment

Job summary

A leading travel service provider is seeking a reliable Customer Service Representative to assist clients with travel inquiries and bookings. The role is ideal for individuals who are customer-focused and enjoy providing high-quality service. Responsibilities include handling inquiries, assisting clients, and maintaining communication. We offer flexible scheduling options, training, and opportunities for advancement in the travel industry. If you are detail-oriented and have a passion for customer service, this position is for you.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Job description

A leading travel service provider is seeking a reliable Customer Service Representative to assist clients with travel inquiries and bookings. The role is ideal for individuals who are customer-focused and enjoy providing high-quality service. Responsibilities include handling inquiries, assisting clients, and maintaining communication. We offer flexible scheduling options, training, and opportunities for advancement in the travel industry. If you are detail-oriented and have a passion for customer service, this position is for you.