Travel Customer Service Specialist — Flexible Schedule

Hjbtravels; Des Moines (IA); Hybrid; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive work environment

Job summary

A reputable travel services company seeks a Customer Service Representative to assist clients with travel-related inquiries. The role provides flexible scheduling options and is suited for individuals who enjoy helping others. Responsibilities include managing customer inquiries, assisting with reservations, and maintaining professional communication. Ideal candidates have strong communication skills and a customer-first mindset. Opportunities for advancement and ongoing support are also provided within the organization.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and emails.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Job description

A reputable travel services company seeks a Customer Service Representative to assist clients with travel-related inquiries. The role provides flexible scheduling options and is suited for individuals who enjoy helping others. Responsibilities include managing customer inquiries, assisting with reservations, and maintaining professional communication. Ideal candidates have strong communication skills and a customer-first mindset. Opportunities for advancement and ongoing support are also provided within the organization.