Travel Customer Service Representative

Express Employment Professionals - Cincinnati East; Toledo (OH); On-site; USD 23,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East seeks a Storage Facility Assistant Manager for the Toledo area. The role requires driving, a vehicle, and a valid license, with duties spanning customer service, unit tours, and rental applications.

Expect travel between up to 2–3 locations weekly and a 5-day schedule with 32–40 hours. Compensation starts at $17/hr, rising to $18/hr after hire, with shifts including 8:30am–5:30pm on weekdays and 8:00am–1:00pm Saturdays.

Qualifications

• Must be able to pass a drug screen and a background check.
• Requires valid driver’s license and own vehicle.
• Ability to manage multiple locations and travel between sites.

Responsibilities

• Meet or exceed net rental goals by renting spaces.
• Follow up on internet, email, or phone leads.
• Answer phones professionally and show units to customers.
• Provide high level customer service and listen to customer needs.
• Escalate concerns as necessary and follow up with customers.
• Rentals: process rental applications for storage units.
• Assist walk-ins and conduct lot tours of units (various sizes).
• Travel between up to 2–3 locations per week as needed.

Skills

Driver's License

Own Vehicle

Customer Service

Multitasking

Job description

Must have a Valid DriversLicense and your OWN Vehicle for this position!

Must be able to pass a drug screen and a background check as well!

Storage Facility Assistant Manager (Toledo Area)

Compensation: $17/hrHour bumped to $18/hronce hired on!: (4 days during the week) 8:30am-5:30pm & Every Saturday from 8:00am-1:00pm

5 DAY A WEEK WORK SCHEDULE

Be prepared to work 32-40 hours a week

Customer Service: Meet or exceed net rental goal each month by renting all available spaces Follow up on all internet, email or phone leads Ensure phones are answered in a professional manner Show a storage unit to every customer Provide greater than expected customer service Being polite and respectful, listening to customer's needs Escalate customer concerns as necessary, following up with the customer

Duties include:Rental Applications for the storage units Assist walk-ins/lot tours of different size of units (inside and outside) Manage and float between multiple locations (Must be willing to travel to multiple locations during the week (up to 2-3 locations a week - 1 LOCATION EACH DAY)

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