Customer Service - Self Storage Manager

Public Storage; Lakewood Township (NJ); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Public Storage in New Jersey seeks a Property Manager who works independently at multiple locations, both indoors and outdoors. You will assess storage needs, upsell packing supplies, and perform daily unit inspections to ensure availability.

Additionally, you will handle cash drawers, deposits, and payment reminders, traveling between sites using your own vehicle as needed to keep spaces ready for rent.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to upsell packing and moving supplies.
• Good communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions.
• Perform daily inspections of storage units to confirm availability.
• Auditing cash drawers and processing bank deposits as part of daily tasks.
• Help customers stay current with payments and handle reminder calls when needed.
• Move between locations as required using personal vehicle.

Skills

Customer service

Sales experience

Driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)