Customer Service - Self Storage Manager

Public Storage; Forest City (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, evaluating customer storage needs and offering packing/moving supplies. You will perform daily unit inspections to confirm inventory and readiness to rent, while handling cash duties and ensuring timely payments from customers.

The role emphasizes outdoor/indoor work, physical tasks, and driving between sites with a valid license. Candidates from retail or service backgrounds are encouraged to apply.

Qualifications

• Background in customer service oriented sales environments.
• Experience in service-based industries such as retail or food service.
• Willingness to travel between locations and maintain a professional appearance.

Responsibilities

• Work independently at multiple locations, interacting with customers and maintaining a professional presence both inside and outside.
• Assess customer storage needs and make product recommendations, including packing/moving supplies.
• Conduct daily storage unit inspections to ensure inventory and availability for rental.
• Audit cash drawers and perform bank deposits as part of daily tasks.
• Assist customers with payments and perform reminder and collection calls when needed.

Skills

Customer service

Sales experience

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)