Travel Customer Care Specialist — Growth & Training

Concentrix; Eastpointe (MI); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Concentrix is seeking a Travel Customer Service Rep to support travelers for global brands in a fast-paced contact center. You will handle phone, chat, and email inquiries, manage bookings, changes, and cancellations, and resolve issues with empathy and accuracy.

Join a diverse team and develop expertise in customer experience and travel services, with access to training and growth opportunities in an inclusive environment.

Responsabilités

• Handle phone, chat, and email inquiries.
• Manage bookings, changes, and cancellations.
• Resolve issues with empathy and accuracy.
• Collaborate with a diverse team and build expertise in travel services.

Description du poste

Concentrix is seeking a Travel Customer Service Rep to support travelers for global brands in a fast-paced contact center. You will handle phone, chat, and email inquiries, manage bookings, changes, and cancellations, and resolve issues with empathy and accuracy.

Join a diverse team and develop expertise in customer experience and travel services, with access to training and growth opportunities in an inclusive environment.