Strategic Account Manager - Travel Growth Lead

Royal Caribbean Group; New York (NY); On-site; USD 66,000 - 89,000; Full time

Job summary

Royal Caribbean Group is seeking a Strategic Account Manager based in New York. You will lead relationships with travel agents, develop programs with the trade marketing team, and drive territory revenue growth while representing a premier cruise brand.

You will leverage your sales experience, communication skills, and CRM expertise to deliver strategic activations, analyze performance, and propel brand presence across the region. Willingness to travel and collaborate with partners is essential.

Qualifications

• This candidate must reside in New York.
• Bachelor’s degree preferred, though extensive travel/sales experience may compensate.
• Willingness to travel within territory and engage with travel agents.
• Strong communication and presentation skills are essential.
• Experience with CRM tools and sales analytics is a plus.

Responsibilities

• Build and maintain relationships with local travel agents and partners.
• Collaborate with regional leadership to develop activations and programs.
• Develop business plans and marketing programs with trade partners.
• Use data to support monthly/quarterly business reviews.
• Drive revenue growth and enhance brand presence in territory.
• Document sales activities in the CRM system and report outcomes.

Skills

Sales experience

Communication

Travel readiness

Territory management

Customer relationships

Education

Bachelor’s degree preferred

Nautical miles experience acceptable

Tools

Salesforce

Webex

Microsoft Office

Job description

Royal Caribbean Group is seeking a Strategic Account Manager based in New York. You will lead relationships with travel agents, develop programs with the trade marketing team, and drive territory revenue growth while representing a premier cruise brand.

You will leverage your sales experience, communication skills, and CRM expertise to deliver strategic activations, analyze performance, and propel brand presence across the region. Willingness to travel and collaborate with partners is essential.