Travel Counselor - 2nd Shift (Relocation Assistance)

Epic Systems Corporation; Iowa City (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Epic Systems Corporation is seeking a Travel Counselor to coordinate travel logistics for employees visiting customers and to provide support when travel plans don’t go as expected. The role includes hotel reservations, air and ground transportation, and some reception duties.

Based on our Madison, WI campus, relocation is required with financial relocation assistance offered. Work involves coordinating travel for our staff of over 14,000 and serving customers with professional, courteous

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to make sound decisions under pressure.
• Customer-service mindset with a proactive approach.

Responsibilities

• Coordinate travel logistics for employees visiting customers.
• Manage hotel reservations and air/ground transportation.
• Provide support when travel plans don’t go as expected.
• Assist with reception duties for customer interactions.

Skills

Communication

Organization

Decision making

Customer service mindset

Adaptability

Problem solving

Self-management

Job description

Epic Systems Corporation is seeking a Travel Counselor to coordinate travel logistics for employees visiting customers and to provide support when travel plans don’t go as expected. The role includes hotel reservations, air and ground transportation, and some reception duties.

Based on our Madison, WI campus, relocation is required with financial relocation assistance offered. Work involves coordinating travel for our staff of over 14,000 and serving customers with professional, courteous