Tour and Travel Consultant

TWN; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission

Travel opportunities

Training

Supportive environment

Job summary

TWN is seeking an experienced Tour and Travel Consultant in San Diego to design and book personalized itineraries, flights, hotels, and activities. You will consult with clients to understand their preferences and budget, then craft seamless travel plans and ensure accurate bookings.

You will provide expert travel advice, handle bookings and documentation, and promote travel packages in a fast-paced, supportive team.

Qualifications

• Experience in designing customized travel itineraries.
• Strong communication and client-facing skills.
• Ability to meet sales targets and commission structure.

Responsibilities

• Consult with clients to understand travel needs, preferences, and budget.
• Design and create personalized travel itineraries, including flights, accommodations, tours, and activities.
• Coordinate and manage all travel arrangements, ensuring accuracy and timely booking of all components.
• Provide exceptional customer service before, during, and after travel to ensure a positive experience.
• Offer expert advice on destinations, travel regulations, visas, and health/safety information.
• Promote and sell travel packages, tours, and related services to meet sales targets.
• Address and resolve issues or emergencies that may arise during travel.
• Maintain accurate records of client bookings, payments, and travel documents.
• Build and maintain relationships with travel suppliers including airlines, hotels, and tour operators.

Skills

Customer service

Itinerary planning

Sales

Problem solving

Documentation

Networking

Job description

About the job Tour and Travel Consultant

We are seeking an experienced and enthusiastic Tour and Travel Consultant to join our dynamic team. The ideal candidate will have a passion for travel, excellent customer service skills, and the ability to design and book customized travel itineraries. As a Tour and Travel Consultant, you will be responsible for understanding clients' travel preferences and requirements, offering expert advice, and ensuring a seamless booking process.

Key Responsibilities:

• Client Consultation: Engage with clients to understand their travel needs, preferences, and budget.
• Itinerary Planning: Design and create personalized travel itineraries, including flights, accommodations, tours, and activities.
• Booking and Reservations: Coordinate and manage all travel arrangements, ensuring accuracy and timely booking of all components.
• Customer Service: Provide exceptional customer service before, during, and after travel to ensure a positive and memorable experience.
• Travel Advice: Offer expert advice on destinations, travel regulations, visa requirements, and health and safety information.
• Sales: Promote and sell travel packages, tours, and other travel-related services to meet sales targets.
• Problem Solving: Address and resolve any issues or emergencies that may arise during travel.
• Documentation: Maintain accurate records of client bookings, payments, and travel documents.
• Networking: Build and maintain relationships with travel suppliers, including airlines, hotels, and tour operators.
• Competitive salary and commission structure.
• Opportunities for travel and familiarization trips.
• Professional development and training opportunities.
• A supportive and collaborative work environment.