Travel Consultant

Travelbynight; Columbia (SC); À distance; USD 22 000 - 39 000; Plein temps

Avantages offerts par ce poste

Fully remote

Training and ongoing support

Close-knit team

Résumé du poste

Travelbynight is seeking a personable and organized Travel Consultant to help clients plan and book memorable trips from the first conversation through to return home. This remote role suits someone who enjoys direct client interaction, understands preferences, and turns them into well-organized itineraries with attention to detail.

You will receive comprehensive training and ongoing guidance on planning procedures and industry tools, with a supportive team.

Qualifications

• Strong communication and interpersonal skills, both written and verbal.
• Excellent attention to detail and organizational skills.
• Comfort using online research tools, booking platforms, and digital communication tools.
• Ability to manage multiple client requests and deadlines independently.
• Interest in travel, hospitality, sales, or customer service.
• Willingness to learn new systems, procedures, and industry practices.
• Reliable internet access and a suitable home workspace.
• Previous travel, customer service, sales, or administrative experience is helpful but not required.

Responsabilités

• Consult with clients to understand travel goals, preferences, budgets, and special requirements.
• Research and recommend destinations, resorts, cruises, tours, and vacation packages that match client needs.
• Compare accommodations, transportation, and activity options to present suitable choices.
• Prepare personalized travel proposals and detailed itineraries.
• Coordinate and confirm bookings, ensuring reservation details are accurate and complete.
• Maintain organized client records, confirmations, and travel documentation.
• Provide clients with pre-trip information and respond to questions or changes to travel arrangements.
• Follow up with clients after travel to gather feedback and support future planning.
• Stay informed about destinations, travel offerings, and relevant travel considerations.

Connaissances

Communication

Detail orientation

Organization

Online research

Multi-tasking

Travel interest

Willingness to learn

Home workspace

Outils

Booking platforms

Description du poste

We are seeking a personable and organized Travel Consultant to help clients plan and book memorable travel experiences. This role is well suited to someone who enjoys working directly with travelers, understanding their preferences, and turning them into well-organized trips from the first conversation through the return home. Training and ongoing guidance are provided to help you become familiar with travel planning procedures and industry tools.

Key Responsibilities

• Consult with clients to understand their travel goals, preferences, budgets, and special requirements
• Research and recommend destinations, resorts, cruises, tours, and vacation packages that match client needs
• Compare accommodations, transportation, and activity options to present suitable choices
• Prepare personalized travel proposals and detailed itineraries
• Coordinate and confirm bookings, ensuring reservation details are accurate and complete
• Maintain organized client records, confirmations, and travel documentation
• Provide clients with pre-trip information and respond to questions or changes to travel arrangements
• Follow up with clients after travel to gather feedback and support future planning
• Stay informed about destinations, travel offerings, and relevant travel considerations

Qualifications

• Strong communication and interpersonal skills, both written and verbal
• Excellent attention to detail and organizational skills
• Comfort using online research tools, booking platforms, and digital communication tools
• Ability to manage multiple client requests and deadlines independently
• Interest in travel, hospitality, sales, or customer service
• Willingness to learn new systems, procedures, and industry practices
• Reliable internet access and a suitable home workspace
• Previous travel, customer service, sales, or administrative experience is helpful but not required

Training and Support

• Training resources covering travel planning, booking procedures, and client service
• Educational materials on destinations, suppliers, and travel options
• Ongoing guidance on client communication and planning best practices

Work Environment

This is a remote position within a small, travel-focused company. The role involves regular client communication, online research, itinerary preparation, and booking coordination. It requires the ability to work independently, manage time effectively, and maintain a high standard of client care in a home-based setting.

What We Offer

• A fully remote working arrangement
• Training and ongoing support to build your travel consulting skills
• The opportunity to help create personalized travel experiences for clients
• A close-knit working environment within a small company

Work authorization and eligibility requirements will be confirmed during the hiring process.