Travel Concierge & Booking Specialist

Host Agency Reviews, LLC; Auburn (ME); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

401K match

Pension

Tuition assistance

Floating holidays

PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises (AAA) in Maine seeks a Travel Consultant to sell travel products and provide member services. You will handle quotes, reservations, and advice on travel requirements while maintaining confidentiality and high service quality.

The role emphasizes outbound and inbound calls, cross-sell opportunities, and teamwork to meet sales goals. Strong communication, organization, and knowledge of travel products are essential to support members and non-members alike.

Qualifications

• High School GED required; Associates preferred.
• 4-6 years travel agency or sales experience.
• Strong verbal and written communication skills.
• Proven track record in travel sales and ticketing.

Responsibilities

• Sell foreign and domestic travel products; manage quotes and reservations.
• Advise clients on travel requirements, protection plans, and trip information.
• Enter quotes in club technology and maintain accurate transaction records.
• Identify cross-sell and up-sell opportunities and support member engagement.
• Maintain confidentiality of client/member information per laws and policies.

Skills

Customer service

Sales

Communication

Education

High School GED Required

Associates Preferred

Tools

TSTApollo

Viewpoint

Job description

Auto Club Enterprises (AAA) in Maine seeks a Travel Consultant to sell travel products and provide member services. You will handle quotes, reservations, and advice on travel requirements while maintaining confidentiality and high service quality.

The role emphasizes outbound and inbound calls, cross-sell opportunities, and teamwork to meet sales goals. Strong communication, organization, and knowledge of travel products are essential to support members and non-members alike.