Travel Consultant: Member-Focused Travel Planner

AAA; Auburn (AL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) + Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA is seeking a Travel Advisor to sell travel products and provide member services. You will educate members, handle quotes, and support outbound calls to achieve goals while maintaining service quality.

The role requires confidentiality, knowledge of travel requirements, and proficiency with booking systems to manage tickets, reservations, and related services for members and non-members alike.

Qualifications

• Experience in travel sales or related consumer services.
• Strong verbal and written communication abilities.
• Ability to meet sales goals and provide high service quality.
• Familiarity with club policies and travel requirements is a plus.

Responsibilities

• Sell travel products and services to members and non-members.
• Advise on travel requirements, protection plans, and trip info.
• Handle bookings, quotes, and servicing via club tech tools.
• Maintain confidentiality and accurate documentation of transactions.

Skills

Travel sales

Customer service

Sales targets

Communication skills

Education

High School Diploma or GED

Associates Preferred

Tools

TSTApollo

Viewpoint

Ticketing systems

Job description

AAA is seeking a Travel Advisor to sell travel products and provide member services. You will educate members, handle quotes, and support outbound calls to achieve goals while maintaining service quality.

The role requires confidentiality, knowledge of travel requirements, and proficiency with booking systems to manage tickets, reservations, and related services for members and non-members alike.