Travel Client Success Specialist

Dreamscape; New York (NY); Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training provided

Travel supplier access

Job summary

Dreamscape is seeking a Travel Client Success Specialist to guide clients through vacation planning and bookings, maintaining clear communication and ensuring a smooth experience from consultation to post-travel support.

This fully remote role offers flexible scheduling, onboarding training, access to leading travel suppliers, and opportunities for growth as you build lasting relationships with clients.

Qualifications

• Excellent customer service skills required.
• Strong organizational skills required.
• Comfortable working remotely and communicating professionally.
• Self-motivated and dependable with a proactive approach.

Responsibilities

• Build relationships with new and returning clients.
• Assist with vacation planning and reservation coordination.
• Research destinations and travel options.
• Answer client questions and provide ongoing support.
• Maintain organized client records.
• Ensure a smooth booking experience.

Skills

Excellent customer service

Positive attitude

Strong organizational skills

Self-motivated and dependable

Remote work comfortable

Professional communication

Job description

Travel Client Success Specialist (Remote)

We're looking for motivated professionals who enjoy creating exceptional customer experiences. As a Travel Client Success Specialist, you'll help clients navigate every stage of the vacation planning process—from the initial consultation through their return home.

What You'll Do

• Build relationships with new and returning clients
• Assist with vacation planning and reservation coordination
• Research destinations and travel options
• Answer client questions and provide ongoing support
• Maintain organized client records
• Ensure a smooth booking experience

We're Looking For

• Excellent customer service skills
• Positive attitude
• Strong organizational skills
• Self-motivated and dependable
• Comfortable working remotely
• Ability to communicate professionally

Why Join Us?

• Fully remote position
• Flexible scheduling
• Training provided
• Access to leading travel suppliers
• Opportunities for professional growth
• Performance-based compensation