Travel Client Success Specialist (Remote)

Lever, Inc.

Austin (TX)

Remote

USD 35,000 - 75,000

Full time

5 days ago
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Benefits offered by this job

Fully remote
Flexible scheduling
Training provided
Travel supplier access
Growth opportunities
Performance-based pay

Job summary

Lever, Inc. is seeking a Travel Client Success Specialist to join a fully remote team focused on delivering exceptional travel experiences. You will guide clients through vacation planning, coordinate reservations, and provide ongoing support while building lasting relationships.

In this role, you’ll research destinations, answer questions, and ensure a seamless booking journey. The position offers flexible scheduling and exposure to leading travel suppliers with opportunities for professional

Qualifications

  • Excellent customer service skills.
  • Positive attitude and proactive demeanor.
  • Strong organizational skills and attention to detail.
  • Self-motivated and dependable.

Responsibilities

  • Build relationships with new and returning clients.
  • Assist with vacation planning and reservation coordination.
  • Research destinations and travel options.
  • Answer client questions and provide ongoing support.
  • Maintain organized client records.
  • Ensure a smooth booking experience.

Skills

Excellent customer service
Positive attitude
Strong organizational skills
Self-motivated
Communicate professionally
Remote work

Job description

Travel Client Success Specialist (Remote)

We're looking for motivated professionals who enjoy creating exceptional customer experiences. As a Travel Client Success Specialist, you'll help clients navigate every stage of the vacation planning process—from the initial consultation through their return home.

What You'll Do
  • Build relationships with new and returning clients

  • Assist with vacation planning and reservation coordination

  • Research destinations and travel options

  • Answer client questions and provide ongoing support

  • Maintain organized client records

  • Ensure a smooth booking experience

We're Looking For
  • Excellent customer service skills

  • Positive attitude

  • Strong organizational skills

  • Self-motivated and dependable

  • Comfortable working remotely

  • Ability to communicate professionally

Why Join Us?
  • Fully remote position

  • Flexible scheduling

  • Training provided

  • Access to leading travel suppliers

  • Opportunities for professional growth

  • Performance-based compensation

$35,000 - $75,000 a year

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