Travel Clerk I — DoD Logistics & Admin Support

Systems-Application-; Wahiawa (HI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health & wellness benefit (if union)

Job summary

SA-TECH, a DoD contractor, seeks a Travel Clerk I for Schofield Barracks, HI to support Army Logistic Services. You will handle customer service for military and civilian personnel, facilitate relocation of property and families, and ensure compliance with JTR/DTR.

The role requires a HS diploma, 2+ years in customer service and admin work, and DoD regulation knowledge. You will work in a fast-paced environment with opportunities for growth, training, and exposure to diverse duties across

Qualifications

• High School diploma/GED.
• At least two years of customer experience.
• At least two years administrative experience.
• Knowledge of Defense Transportation Regulations and Joint Travel Regulations.
• Ability to research and explain regulations, policies and procedures as they relate to the position.
• Excellent communication & customer service skills.
• Proficient in MS Office 365 software applications.
• Detail-oriented and well organized.
• Team player and self-starter.
• Ability to work in a fast-paced environment.
• Superior multi-tasking skills.
• Relocation assistance is not provided and candidates must reside within commuting distance or indicate a willingness to relocate at their own expense.
• Current HI Driver’s License required; must be able to be insured through company’s vehicle insurance policy while driving work/government/rental vehicles during working hours, and for the duration of employment.
• U.S. Citizenship required.
• Ability to obtain and maintain NACI clearance.
• All candidates will be required to pass background screening to include Drug, SSN, Driver Record, and Criminal Background Investigation.
• Pre-employment drug testing and random drug testing will be conducted throughout employment.

Responsibilities

• Greet customers upon entry to the facility.
• Read and decipher military orders.
• Ask questions or seek guidance from TC II or TC III when needed.
• Schedule counseling appointments efficiently and accurately.
• Verify data in the Defense Personal Property System before appointments.
• Maintain customer correspondence via email and phone.
• Update internal trackers with completed workload.
• Keep filing organized and up to date.
• Attend training on processing shipments (UB, HHG, Storage, Local Moves, PPM, POV).
• Read/understand JTR/DTR regulations and SOPs.
• Read/understanding the PWS and its requirements.
• Cross-utilization in other duties such as safety, security and environmental.
• Housekeeping of offices and entrances.
• Overtime as required.
• Other duties as needed.

Skills

Customer service

Administrative experience

Regulations research

Communication skills

Multi-tasking

Fast-paced environment

Detail-oriented

Team player

Self-starter

Relocation not provided

Citizenship required

NACI clearance readiness

Background/drug screening

Education

High School diploma/GED

Tools

MS Office 365

Job description

SA-TECH, a DoD contractor, seeks a Travel Clerk I for Schofield Barracks, HI to support Army Logistic Services. You will handle customer service for military and civilian personnel, facilitate relocation of property and families, and ensure compliance with JTR/DTR.

The role requires a HS diploma, 2+ years in customer service and admin work, and DoD regulation knowledge. You will work in a fast-paced environment with opportunities for growth, training, and exposure to diverse duties across