Travel Clerk I - DoD Logistics & Customer Support, HI

Systems Application & Technologies Inc; Wahiawa (HI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO & holidays

Life insurance

Job summary

Systems Application & Technologies, Inc. (SA-TECH) is hiring a Travel Clerk I (TCI) at Schofield Barracks, HI to perform a full range of administrative duties supporting Army Transportation operations.

You will assist military and civilian personnel with relocations, entitlements, and orders in accordance with JTR and DTR guidelines. The ideal candidate will have strong customer service experience, two years of administrative work, and proficiency with MS Office 365.

Qualifications

• High School diploma or GED.
• At least two years of customer experience.
• At least two years administrative experience.
• Knowledge of Defense Transportation Regulations and Joint Travel Regulations.
• Ability to research and explain regulations, policies and procedures.
• Excellent communication and customer service skills.
• Proficient in MS Office 365.
• Detail-oriented and well organized.
• Team player and self-starter.
• Ability to relocate within commuting distance.
• Current HI Driver’s License; insured vehicle use.
• U.S. Citizenship required.
• Ability to obtain and maintain NACI clearance.
• Background checks and drug screening required.

Responsibilities

• Acknowledge and greet customers.
• Read and decipher military orders.
• Schedule counseling appointments.
• Verify data in the Defense Personal Property System.
• Maintain customer correspondence via email and phone.
• Update internal trackers with completed workload.
• Attend training on shipments (UB, HHG, etc.).
• Read/understand JTR and DTR regulations.
• Read/understand SOPs and PWS requirements.

Skills

Customer service

Administrative support

MS Office 365

Communication skills

Team player

Detail oriented

Multitasking

Organizational skills

Education

High School diploma/GED

Job description

Systems Application & Technologies, Inc. (SA-TECH) is hiring a Travel Clerk I (TCI) at Schofield Barracks, HI to perform a full range of administrative duties supporting Army Transportation operations.

You will assist military and civilian personnel with relocations, entitlements, and orders in accordance with JTR and DTR guidelines. The ideal candidate will have strong customer service experience, two years of administrative work, and proficiency with MS Office 365.