Travel Center GM — Lead High-Volume Retail & Service

Pilot Travel Centers LLC.; Ripon (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

401(k)

Flexible Spending Accounts

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking an experienced Retail General Manager to oversee our high-volume travel center and restaurant facilities. You will generate and execute business plans to achieve sales, profits, and customer satisfaction.

You will build, coach, and develop teams, manage staffing and training, drive sales, track inventory, and maintain strong vendor relationships while ensuring a positive guest experience across shifts.

Qualifications

• Minimum 2-3 years of management experience with financial responsibility.
• Ability to lead high-volume retail and restaurant teams.
• Create and maintain a customer-focused culture.

Responsibilities

• Drive sales and manage teams across travel center and restaurant operations.
• Oversee staffing, hiring, training, and development.
• Maintain vendor relationships and monitor inventory.
• Provide excellent customer service and meet performance targets.
• Perform P&L analysis and optimize profitability.

Skills

People leadership

P&L accountability

Customer service

Staff development

Job description

Pilot Company is seeking an experienced Retail General Manager to oversee our high-volume travel center and restaurant facilities. You will generate and execute business plans to achieve sales, profits, and customer satisfaction.

You will build, coach, and develop teams, manage staffing and training, drive sales, track inventory, and maintain strong vendor relationships while ensuring a positive guest experience across shifts.