Travel Center GM: Lead, Grow & Excel

Travelcenters-of-Americ; Candler (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and quarterly bonus

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, food,

Growth opportunities with company paid

Relocation Assistance

Job summary

TravelCenters of America is seeking a Site General Manager to inspire and coach a dynamic leadership team at a designated travel center. You will drive profitability, safety, and service quality while training staff and ensuring smooth 24/7 operations.

You will monitor performance, control expenses, and develop succession plans, ensuring regulatory compliance and strong customer service across all touchpoints. This role requires a proactive leader with solid financial acumen.

Qualifications

• High School Diploma or GED required; higher degree preferred.
• 3+ years in a leadership role with proven results.
• Proficient planning and analytics, including P&L, coverage ratios, budgets and expense reports.
• Excellent verbal and written communication skills.
• Valid driver's license with insurance and a clean record.

Responsibilities

• Supervise the management team and overall operations of the designated location.
• Lead with integrity and inspire the management teams to uphold company standards.
• Set goals to meet objectives related to people, profit, safety and appearance.
• Coach and develop staff, including succession planning and training.
• Monitor KPIs and communicate opportunities for improvement to leadership.
• Ensure safety, regulatory compliance, and accurate reporting of records and audits.
• Oversee budgeting, cost control and 24/7/365 travel center operations.

Skills

Leadership

Communication

Planning & Analytics

Customer Service

Education

High School Diploma

Associate or Bachelor’s degree

Tools

Microsoft Office

POS software

Job description

TravelCenters of America is seeking a Site General Manager to inspire and coach a dynamic leadership team at a designated travel center. You will drive profitability, safety, and service quality while training staff and ensuring smooth 24/7 operations.

You will monitor performance, control expenses, and develop succession plans, ensuring regulatory compliance and strong customer service across all touchpoints. This role requires a proactive leader with solid financial acumen.