Travel Center General Manager: Lead Teams, Grow Profitability

TravelCenters of America; Clayton (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and quarterly bonus

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee discounts

Relocation assistance

Job summary

TravelCenters of America is seeking a Site General Manager to lead a designated travel center, coaching a dynamic leadership team and directing operations for profitability and safety. You will set goals, optimize service quality, and mentor managers to build a strong future leadership bench.

You will drive financial results, monitor KPIs, and ensure regulatory compliance while delivering exceptional customer experiences across our travel centers network.

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• 3+ years in a leadership role with proven positive results.
• Strong planning and analytical skills including P&L understanding and budgeting.
• Excellent verbal and written communication skills; proficient in MS Office and POS software.
• Must possess and maintain a valid driver's license with acceptable driving record.

Responsibilities

• Supervise the management team and overall operations of the designated location.
• Coach, teach and demonstrate sound customer service principles to all team members.
• Establish goals to meet company objectives related to people, profit, safety and appearance.
• Monitor KPIs to identify opportunities for improvement and communicate to District Manager.
• Develop succession plans and staff development opportunities for career growth.
• Ensure compliance with wage/hour laws and accurate time records.
• Manage operating expenses within budgets and oversee 24/7 operations when applicable.
• Lead and safeguard company property and implement loss prevention and audit policies.

Skills

Leadership

Coaching

Strategic planning

Analytical skills

Communication

MS Office

POS software

Valid driver's license

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Job description

TravelCenters of America is seeking a Site General Manager to lead a designated travel center, coaching a dynamic leadership team and directing operations for profitability and safety. You will set goals, optimize service quality, and mentor managers to build a strong future leadership bench.

You will drive financial results, monitor KPIs, and ensure regulatory compliance while delivering exceptional customer experiences across our travel centers network.