Travel Center General Manager

Sapp Bros., Inc.; Sidney (NE); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Paid Time Off

On-Demand Pay

Employee Referral Program

Employee Assistance Program

Job summary

Sapp Bros., Inc. seeks a hands-on General Manager in Sidney, NE to lead a retail team, drive sales growth, and ensure exceptional guest service.

You will oversee operations, staffing, safety, and profitability while reporting to the Travel Center President. The ideal candidate has 5+ years in general management, strong leadership and communication skills, and a proven track record of building high-performing teams.

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree in business, hospitality, or related field preferred.
• 5+ years of general management experience in retail or restaurant settings.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Conduct interviews and recruit top talent for a high-performing team.
• Lead weekly staff meetings and drive sales targets.
• Investigate and resolve cash shortages and inventory discrepancies.
• Mentor direct reports and address operational challenges.
• Ensure recruitment processes and protocols are followed.

Skills

Leadership

People management

Strategic thinking

Communication

Customer service

Education

High school diploma or GED

Associate or Bachelor degree (preferred)

Tools

Microsoft Excel

Microsoft Word

Job description

Join Our Team as a General Manager at Sapp Bros., Inc.!

Are you ready to lead and inspire a team while driving sales growth and profitability in a dynamic retail environment? Sapp Bros., Inc. seeks a passionate and hands‑on General Manager to join our retail management team. As part of our team, you'll help maintain our commitment to integrity, quality, and exceptional customer service.

About Us: At Sapp Bros., Inc., we're dedicated to delivering outstanding Guest Services and fostering a culture of care for our team members. With over 50 years of success in multiple industries, we're looking for leaders ready to grow with us.

Position Overview: As a General Manager, you will oversee the overall sales growth and profitability of a specific department within our location. Reporting to the President of Travel Center, you'll play a pivotal role in maintaining operational excellence and driving our team towards success.

Key Responsibilities:

• Conduct interviews and select top talent to build a high‑performing team.
• Lead weekly staff meetings and inspire sales associates to achieve targets.
• Investigate and resolve cash shortages and inventory discrepancies.
• Mentor and coach direct reports to effectively address operational challenges.
• Ensure compliance with company recruitment processes and protocols.
• Monitor and reconcile gasoline sales and other financial transactions.
• Maintain an updated schedule and approve vacation requests.
• Attend safety and department head meetings to uphold safety standards.
• Oversee facility cleanliness through regular inspections and vendor interactions.
• Manage capital improvement budgets and set ambitious sales goals.
• Analyze repair and maintenance costs to optimize profitability.
• Collaborate across departments to understand operational issues and ensure deadlines are met.

Qualifications:

• Minimum of a high school diploma or GED equivalent required. Preferred qualifications include an associate’s or bachelor’s degree in business administration, hospitality management, or a related field.
• Previous experience in general management within retail or restaurant settings.
• Proven leadership skills with the ability to manage large teams and facilities.
• Strong proficiency in Microsoft Office Suite (Excel, Word) and other relevant software.
• Ability to make quick, decisive decisions in a fast‑paced environment.
• Excellent communication and interpersonal skills.

Why Choose Sapp Bros., Inc.? Join a company that has a unique culture that sets us apart from all other companies. We are professional, innovative, and dedicated to blessing and serving others. Safety, efficiency, and exceptional service are the pillars of our company's foundation. Enjoy a supportive work environment where your leadership skills are valued and rewarded. We offer competitive compensation and opportunities for professional growth and development.

Requirements

• 5 years of management experience , preferred
• Ability to work a flexible schedule
• Willingness to relocate if necessary

• Ability to pass a criminal background, credit, and employment reference check

As a Sapp Bros. employee, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. If you are searching for an opportunity to use your leadership, creativity, communication, and people skills in a fun and rewarding environment, we have a place for you on our team. Check out ouradditional benefits below:

• Health Insurance
• Short & Long Term Disability
• Paid Holidays
• Paid Time Off
• On-Demand Pay
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Discounts on Gasoline & Diesel – 25 cents off
• Store & Restaurant Discounts
• Career Advancement - We promote from within!

Locations

Desired Pay

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