Travel Branch Banking Consultant II - Client Solutions Lead

Flagstar; Delray Beach (FL); On-site; USD 22,000 - 36,000; Full time

Job summary

Flagstar is seeking a Branch Banking Client Consultant II who travels between branches in Delray Beach, FL to deliver high-quality financial services and drive customer engagement.

You will handle lending and basic investment conversations, resolve client concerns, and collaborate with Mortgage and Business Banking partners to meet financial goals. The role emphasizes sales, service, and compliance.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum 4–5 years customer service and sales experience, including in the financial services industry.
• NMLS registration may be required; can be completed after job entry date.
• Ability to train and mentor others, including products and platform procedures.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition.
• Client Experience: Provide positive client experience by addressing questions, problems and complaints and resolving them promptly.
• Risk Management: Execute all sales, service, and banking transactions accurately and compliantly.

Skills

Customer service

Sales experience

NMLS registration

Training mentoring

Education

High School / GED

Job description

Flagstar is seeking a Branch Banking Client Consultant II who travels between branches in Delray Beach, FL to deliver high-quality financial services and drive customer engagement.

You will handle lending and basic investment conversations, resolve client concerns, and collaborate with Mortgage and Business Banking partners to meet financial goals. The role emphasizes sales, service, and compliance.