Branch Banking Client Advisor – Frontline Service

Flagstar; Delray Beach (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar in Delray Beach, FL is seeking a Branch Banking Client Consultant I to deliver front-line client service, handle teller transactions, and support branch growth. You will engage clients, educate them on financial solutions, and collaborate with teammates to balance accuracy, risk controls, and sales initiatives.

The role emphasizes customer engagement, adherence to bank policies, and timely problem resolution while contributing to a positive branch experience and financial goal

Qualifications

• High school diploma or equivalent required.
• Experience in financial services preferred or demonstrated customer service background.

Responsibilities

• Sales Performance: support targets through teller-related activities and client introductions.
• Client Experience: assist with questions, problems, or complaints and provide timely resolutions.
• Risk Management: perform accurate daily financial transactions and adhere to bank policies.
• Performs special projects or additional duties as needed.
• Compliance: follow regulatory policies and complete required trainings.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship Building

Education

High School / GED

Job description

Flagstar in Delray Beach, FL is seeking a Branch Banking Client Consultant I to deliver front-line client service, handle teller transactions, and support branch growth. You will engage clients, educate them on financial solutions, and collaborate with teammates to balance accuracy, risk controls, and sales initiatives.

The role emphasizes customer engagement, adherence to bank policies, and timely problem resolution while contributing to a positive branch experience and financial goal