Clinical Office Staff Full Time

Hughston; Columbus (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hughston Clinic in Columbus, GA is seeking a detail-oriented administrative professional to support physicians with patient services and clerical tasks. The role requires accuracy in charting, dictation processing, and calendar management to ensure timely patient care.

Responsibilities include handling calls, coordinating authorizations, maintaining records, and ensuring HIPAA compliance within daily operations. Prior CMA certification or related experience is preferred.

Qualifications

• Certified Medical Assistant (CMA) or one-year relevant experience.
• Two (2) years’ relevant experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Answer phones, record messages and route to physicians and staff.
• Review charts for accuracy and documentation.
• Transcribe dictation and manage sharable clinic communications.
• Schedule appointments and maintain calendars; coordinate travel as needed.
• Ensure HIPAA-compliant handling of patient information and records.
• Obtain authorizations for procedures and manage insurance/verifications.

Skills

CMA Certification

HIPAA knowledge

Medical terminology

Scheduling

Customer service

Education

High School Diploma or equivalent

Tools

Athena EMR

Job description

Support the sponsoring physician through various administrative functions to ensure that patients are serviced in the most professional and timely manner possible.

POSITION RESPONSIBILITIES

• Answer phone, record messages, deliver messages to physicians and medical assistants. Must handle phone calls according (attorney calls, workers comp calls etc.).
• Review charts for accuracy and documentation.
• Copy and send out dictation to PCP’s and referring physicians, Tricare, W/Comp adjusters etc. and check for missing dictation.
• Schedule and maintain spreadsheet and/or prepare invoicing of depositions, and narratives.
• Maintain current record on license renewals, physicians, memberships, CME credits, update CV, hospital privileges, etc.
• Download all digital files to Transcriptionist daily (if applicable).
• Redrop any changes after surgery to coder pre-cert within 24 hours (if applicable).
• Effectively use PMD billing surgery (if applicable).
• File and track OP Notes, surgery pictures, lab data, x-ray and test results.
• Schedule physician meetings, appointments and make necessary travel arrangements.
• Ensure all dictation, lab, and x-ray and test results have been reviewed/signed off by physician.
• Serve as Physician’s representative to the public.
• Transcribe physician dictation and urgent tapes as needed.
• Be sensitive to and anticipate the scheduling needs of the physician.
• Schedule surgeries and diagnostic tests, Schedule follow up appointments as needed.
• Ensure patients have the necessary surgery/test appointment information to include location, date, and time.
• Collaborate with the necessary departments when an urgent request arises, including assisting with pre-certification.
• Route charts and films for tests and surgeries per the physician’s protocol.
• Post all procedure charges (blue sheets), attach appropriate documents, and send them to Athena. Clear surgery charts, work hold buckets in workflow dashboard in Athena.
• Maintain the Physician(s) calendar.
• Obtain authorizations for surgery and in office procedures.
• Register and utilize online portals to obtain authorizations.
• Clear surgery charts, work hold buckets in workflow dashboard in Athena.

POSITION REQUIREMENTS

Experience:

• Required: Certified Medical Assistant (CMA) or one-year relevant experience.
• Preferred: Two (2) years’ relevant experience.

Education:

• Required: High School Diploma or equivalent required.

Special Qualifications:

• Valid Driver’s License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
• Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
• Must have computer experience.
• Must have working knowledge of medical insurance.
• Must have working knowledge of medical terminology/spelling.
• Must have a working knowledge of HIPAA requirements.
• Must have and maintain BLS certification, licenses (if applicable), and update HR accordingly.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.