Trauma Intervention Lead: Inpatient Care & Coordination

Advocate Health; Libertyville (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Advocate Health seeks a Lead role to support inpatient trauma care teams, coordinating schedules and resources while ensuring data quality and productive operations. The position involves guiding frontline staff, assisting with discharge planning, and maintaining clear communication across hospital and community partners.

The role requires three years of social services experience, strong interpersonal skills, and proficiency with MS Office and EMR systems.

Qualifications

• Strong verbal and written communication skills.
• Ability to work collaboratively within a team and independently.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills.
• Ability to handle difficult conversations and maintain professionalism.
• Willingness to adapt to evolving job responsibilities.

Responsibilities

• Assist leadership with daily operations and team performance.
• Provide immediate emotional support and resources to hospitalized patients following trauma.
• Coordinate hospital and trauma clinic schedules and resources.
• Foster collaboration with internal and external stakeholders.
• Guide discharge planning and connect patients to outpatient resources.
• Conduct intakes and needs assessments for ongoing care planning.
• Maintain accurate records of patient interactions and action plans.
• Engage in community outreach and follow-up communications after discharge.

Skills

Verbal & written communication

Team collaboration

MS Office

Organizational skills

Difficult conversations

Empathy & service mindset

Education

High School Diploma or GED

Associate’s Degree

Tools

Epic EMR

Job description

Advocate Health seeks a Lead role to support inpatient trauma care teams, coordinating schedules and resources while ensuring data quality and productive operations. The position involves guiding frontline staff, assisting with discharge planning, and maintaining clear communication across hospital and community partners.

The role requires three years of social services experience, strong interpersonal skills, and proficiency with MS Office and EMR systems.